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The Train Store - Thomas & Friends Wooden Railway - Terence The Tractor
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List Price: $10.99
Our Price: $8.40
Your Save: $ 2.59 ( 24% )
Availability:
Manufacturer: Learning Curve
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Average Customer Rating:  
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Amazon Maximum Age: 5
Manufacturer Maximum Age: 5
Amazon Minimum Age: 24
Binding: Toy
Brand: Learning Curve
EAN: 0796714990217
Feature: Handmade from durable New England Hard Maple
Is Autographed: 0
Is Memorabilia: 0
Label: Learning Curve
Legal Disclaimer: Not for children under the age of 3
Manufacturer: Learning Curve
Manufacturer Minimum Age: 24
Model: LC99021A
Publisher: Learning Curve
Release Date: 2006-06-12
Studio: Learning Curve
Warranty: Please check with the manufacturer regarding warranty and support issues.
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Features
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Handmade from durable New England Hard Maple
Durable paint job in authentic Construction Zone Orange
Realistic details
Recommended Age Range 2 to 5 Years
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Spotlight customer reviews:
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Customer Rating:
Summary: SLOW SHIPPING
Comment: This item looks ok, but the website was COMPLETELY misleading in saying that it ships within 24 hours. I ordered this on Nov. 27th and did not receive it til Dec. 8th. That's nearly 2 weeks. It may not be worth ordering online even with the free shipping, better to fight the crowds at the stores.
Customer Rating:
Summary: Learning curve customer service is pretty rude
Comment: We got this last night and like everyone else has said, the treads come off almost instantly. I was excited that a previous review said these items have a lifetime guarantee and that if you called Learning Curve's 800 number they would replace it. So, I called them up and the girl who answered was very rude and told me that they couldn't do anything unless it's a manufacturing defect. She said I should take it back to the store I bought it from and get a new one. I told her I bought it from Costco and that they would only have the same kind (the previous reviewer had said they came out with a newer version of Terrence that solved the tread problem). I told her about the newer version and she said in her abrubt and rude manner that as a one time courtesy they could replace it. I looked on their web site and they say they only have a 90 day warranty for manufacturing defects (not normal use etc). Maybe they changed their policy, but I would think twice before purchasing this particular train.
Customer Rating:
Summary: problems with Terence resolved
Comment: Terence is my two year old son's favorite train from the the Thomas books. We bought him the wooden Terence from a local toy store, only to discover that his treads came off about thirty seconds after he came out of the box. This was a real pain - I put the treads away and let my son use Terence like a regular train, which he didn't mind too much but it was a bit upsetting to pay ten dollars for a toy and then have it be poor in quality.
A few days later, we were at a different toy store and saw that Terence had been redesigned! Unfortunately, the store we had bought him from doesn't do refunds, only exchanges. I went home and called Learning Curve's 800 number, and a very nice customer service lady gave me an address and told me that they would replace my son's Terence with the new one.
I mailed him back, got the new one in a few weeks, and he's GREAT. The treads don't come off, he rolls on plain table, track, and even the carpet wonderfully. My son was very happy as he had wondered what happened to his old Terence.
Learning Curve has a lifetime garuntee on all their products so if you have the old Terence I reccommend giving them a call and they will let you exchange it for a new one (even if you bought it three years ago!).
Customer Rating:
Summary: Terrence the Tractor - great little guy
Comment: Terrence is probably not made for the track - since he is a tractor and is meant to be used in fields, or for plowing snow. That said, this little guy goes about everywhere in our house and we haven't had any trouble with the tire treads. If your child is prone to pick at such things like mine is, just to see if he can get them off, then I suggest maybe advising otherwise. My little one figured out how to get them off very quickly, but became aggravated that they were not on when he was "plowing the field." So, I put them back on and well, they haven't come off since.
Some neat role playing occurs with Terrence. He just opens new doors for working outside of the track and especially with all the new construction guys that have been introduced lately like Alfie and Jack. Terrence has a lot of fun in our house and he comes highly recommended!
Customer Rating:
Summary: He is not a train, he's a tractor
Comment: I have the new designed model and the treads don't come off. He is not a train and is not meant to run on the track, the road maybe, but more for "off-road". My son likes him, just get the newly designed type.
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Editorial Reviews:
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All aboard the next stop along the learning curve . . . kids three and up will enjoy the magical adventures of the ever-popular Thomas and Friends Wooden Railway System. Featuring characters from the Thomas the Tank Engine & Friends video series and the Thomas and the Magic Railroad feature film now out on video, this system allows children to re-enact their favorite Thomas tales or create new adventures of their own. Besides encouraging imagination, wooden train-play helps kids develop motor and social skills. The Thomas Wooden Railway System is designed to grow along with kids' increasing skills, offering years of enjoyable play and new adventures around each and every bend. Thomas and his friends bring personality and fun to wooden train play. All aboard for adventure on the Island of Sodor! His "crawling tracks" make Terence the subject of endless teasing from younger engines. For use with Thomas and Friends Wooden Railway System sets (sold separately).
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